We at Lichfield Dental Care take pride in making patient and staff safety a priority. Due to the COVID-19 outbreak, dentistry is having to change. Visiting the dentist is not the same experience that it used to be.
We have worked hard to update policies, retrain staff on the new working procedures, install new safety features and sourcing the required PPE.
In England, many practices will be able to offer treatments from 8th June, but practices will need to prioritise their patients based upon their needs.
Please keep in mind that a dental practice is already a very clean environment compared to public areas. The cross-infection control protocols that are in place here guard against all previously known pathogens. The unique characteristic of COVID-19 is its virulence and its ability to persist in the environment. This is of particular importance when we are carrying out active dental treatments i.e. fillings, ultrasonic scaling etc. Such treatments produce aerosol that can persist in the surgery even after completion of treatment.
We are resuming our dental services in phases. We appreciate your understanding that our first priority will be to treat patients with urgent problems. We will phase in routine care with suitable recommended PPE (Personal Protection Equipment).
Due to the new safer working patterns, there will be a limit to the number of patients that can be seen per day. We will only be allowing those patients to enter the surgery who have been given an appointment over the phone. So, please do not attend without an appointment as we will have no choice but to refuse entry. In due course, we will contact you and re-arrange your appointments.
We would like to thank all our patients for their understanding about the special procedures we have to follow and for their cooperation with new safety measures at our practice.
You can phone us if you have any dental concerns. We will triage you over the phone and take appropriate action.
What will dental appointments be like?
Before attending the practice
When you attend your appointment
Please do not attend the surgery if you, or anyone in your house, have developed COVID-19 symptoms.
We would like to eliminate waiting times in reception as much as possible.
Referrals for certain procedures
Even after the practice has re-opened, please be aware that you may need to be referred to an urgent care centre for treatment.
Some procedures won’t be offered right away in every practice. The supply of essential PPE (particularly certain masks) dictates whether a dentist can offer aerosol-generating procedures. As a result, many practices will continue to triage their patients to urgent dental centres for such treatment.
How you can help
the dental practice.
Patients should attend wearing a mask if possible.
It will likely be some time before dental services return to what you previously experienced as normal.
All our processes will be constantly reviewed and updated as necessitated by circumstances over time.
We hope that you will understand the need for the new processes and hope to see a return to normal routine dental procedures as soon as safely possible. Please respect our members of staff as they are doing their best to help you.
If you have COVID 19 symptoms, which include:
Lichfield Dental Care
67 Shortbutts Lane Lichfield Staffordshire WS14 9BU
09.00 - 17.00
Tuesday 09.00 - 17.00
Wednesday 09.00 - 17.00
Thursday 09.00 - 17.00
Friday 09.00 - 17.00
Please note that the practice is closed from 13.00 – 14.00 for lunch.